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Frequently Asked Questions

Click on a question in one of the categories below to review the answers to our most common questions. ______________________________________________

About Applying with Los Rios:
How do I find out what jobs are available at the District?

Where can I complete an online application?

What type of jobs are available at the District?

How do I know what type of application to use?

Do I need to apply online if I am only interested in temporary positions?
What will the Los Rios Community College District online application ask me?
How do I apply for a job online?

Can I apply for more than one job at a time?

What needs to be submitted for a Faculty application to be considered complete?

What needs to be submitted for a Classified application to be considered complete?
What needs to be submitted for an Administrative application to be considered complete?

I would like to update my online application; could you tell me how I can go about updating it?

Can I save my online application before I finish completing it?

How does the application process work?

How long is my application available to use again?

How long does it take to complete the online application?
I was logged out/lost my application/didn’t finish applying, what do I do?
I can’t remember my password.

How do I print a copy of my complete online application?

Why aren’t all the jobs listed on the site?

I missed the deadline - can I still apply?

Can I apply for a posting by sending my resume?
Can someone help me complete the online application?

Questions About Attachments:
Can I attach my resume online? How?

What are some limitations I may face while trying to attach documents to my online application?

What if I don't have my required document attachments in an electronic format/am unable to attach the documents to my online application and/or have already submitted my application and now want to attach a document?
Can I use my attachments that I have attached to a previous posting for future postings that I apply for?

Technical Questions:

I am having a technical problem with my computer that is stopping me from completing the application or applying for a job. What can I do?
I am having a problem using the Back button to get to a prior page. It keeps returning me to the same page, what do I do?

Why isn’t my bookmark valid when I come back to the site?

Why does the site require cookies?

I’m having trouble viewing the converted PDF documents.

Who will see my application if I use the online applicant site?

How do I find out what jobs are available at the District?

You may search our job openings by visiting our website at www.losrios.edu and clicking on “Job Openings” or accessing it by our direct link jobs.losrios.edu. You then click on ‘Search Postings’ to view our current Job Openings.

Where can I complete an online application?

You may complete an LRCCD application by visiting our website at www.losrios.edu and clicking on “Job Openings” or accessing it by our direct link jobs.losrios.edu.

What type of jobs are available at the District?

There are 5 types of positions within the Los Rios Community College District. If you click on “Position Type”, the drop down offers 5 choices, of which are the following (see specific definitions noted below only for further information):

·     Adjunct Faculty (Faculty Application required) – Adjunct Faculty are part-time temporary positions such as Counselor, Coordinator, Nurse, Librarian, and/or Technical/Vocational or Instructional Instructor (i.e. – Cosmetology, Business, Mathematics, and English).  Adjunct faculty positions are hired on a semester-by-semester, as needed basis.  Probability of continued employment is dependent upon enrollment.   Average hours per week could vary depending upon teaching assignment.  Recruitment for these positions are on-going basis and are kept on file thru June 30th each year. 

·     Faculty (Faculty Application required) – Faculty positions are Full-Time Tenure-Track or Long-Term Temporary positions such as Counselor, Coordinator, Nurse, Librarian, and/or Technical/Vocational or Instructional Instructor (i.e. – Cosmetology, Business, Mathematics, and English).  Applications are accepted only when these positions are advertised for a specific position and will have a specified closing date. 

·     Administrative/Executive (Administrative Application required) – Administrative/Executive positions are typically Full-Time and Interim, Contract-Based positions, such as Dean, Vice President, Vice Chancellor positions.  Applications are accepted only when these positions are advertised for a specific position and will have a specified closing date.

·     Classified (Support Staff) (Classified Application required) – Classified positions are generally for support staff type positions such as, Administrative Assistant, Instructional Assistant, Student Personnel Assistant, Information Technology Technician, Custodian, Groundskeeper, Electrician, Confidential Human Resources Assistant, Admissions/Records Supervisor, etc (these are considered LRCEA (White Collar), SEIU (Blue Collar), LRSA (Supervisor), and Confidential positions.  Applications are accepted only when these positions are advertised for a specific position and will have a specified closing date. 

·     Classified Temporary (Support Staff) (Classified Application required) - Classified positions are generally for support staff type positions such as, Administrative Assistant, Instructional Assistant, Student Personnel Assistant, Information Technology Technician, Custodian, Groundskeeper, Electrician, Confidential Human Resources Assistant, Admissions/Records Supervisor, etc (these are considered LRCEA (White Collar), SEIU (Blue Collar), LRSA (Supervisor), and Confidential positions).  Applications are accepted only when these positions are advertised for a specific position and will have a specified closing date. 

How do I know what type of application to use?

There are 3 different types of applications:
·
         Faculty Application- Teaching Positions
·
         Classified Application- Support Staff
·
         Administrative Application- Management and Director Positions

All job postings will indicate the type of application the posting requires.  The posting will only accept the application type the posting indicates.

Do I need to apply online if I am only interested in temporary positions?

Yes, applicants need to apply online for temporary positions, as well as all other position types.  Temporary positions are listed on the Search Postings page of the website under “Classified Temporary (Support Staff)”.

What will the Los Rios Community College District online application ask me?

 The following will be asked on a Faculty Application:

  • Personal Information
  • Demographic Survey (optional)
  • Educational Background
  • Employment Experience in Education
  • Related Work Experience
  • Professional References

 The following will be asked on a Classified Application:

  • Personal Information
  • Demographic Survey (optional)
  • Education
  • Employment History

The following will be asked on an Administrative Application:

  • Personal Information
  • Demographic Survey (optional)
  • Education
  • Current/Prior Employment
  • Personal References
  • Additional Information (questions)

How do I apply for a job online?

For the application process to go as smoothly as possible, we suggest you read all of the Frequently Asked Questions to eliminate any questions that you might have during the process of filling out the Online Application.

The application process has seven (7) simple steps:

1.   Create your online application(s).  Please be sure to choose the correct application for the posting you would like to apply for.

2.   Create a login username and password.  This will enable you to come back and apply for additional positions as well as check on the status of a position.

3.   Enter all the information requested on the application, please be sure to click “Save and Continue to Next” to ensure that all the information are saved.

4.   Once the application is complete you are now ready to apply to a posting(s).

5.   Click “Search Postings” on the left on the navigation bar.  Search the posting you would like to apply to.  Click on “Apply for this Posting” and answer any supplemental questions.

6.   Once this is completed, you will be able to attach documents, such as resumes, letter of interest, transcripts, and letters of recommendation.

7.    You will receive a confirmation number after this step is completed.  You have successfully applied to a posting once you receive this confirmation.

If you would like to apply to another posting repeat steps 5 through 7.

Your application has NOT been submitted to the District until you receive a CONFIRMATION number from the system.  This confirmation number is your receipt that you have successfully submitted your application to the District. 

*Be sure to remember your user name and password so that you can log back into the system at a future time. 

Can I apply for more than one job at a time?

Yes with this Online system, you may apply to more then one job. (You can also refer to the question “How do I apply for a job online?”)

The process is simple:

 

1.   If you have already created an online application, please log in under your user name and password.

2.   Please click on “Manage Applications” and view your application to ensure that your application is accurate and no updates need to be made.

3.   If you need to edit your application, please do so at this time by exiting the “view application” screen and clicking on “Edit Application”.

4.   If you do not need to edit your application, please skip this step and proceed to the next.

5.   After verifying that the application is updated, click on “Search Postings” and search the job that you would like to apply for.

6.   Click on “Apply to this Posting” and answer any supplemental questions.

7.   Once this is completed, you will be able to attach documents, such as resumes, letter of interest, transcripts, and letters of recommendation.

8.   You will receive a confirmation number after this step is completed. You have successfully applied to a posting once you receive this confirmation.

If you would like to apply for additional postings please repeat this same process.

*Be sure to remember your user name and password so that you can log back into the system at a future time.

 What needs to be submitted for a Faculty application to be considered complete? 

  • An online LRCCD application
  • Resume
  • Letter of Interest
  • Unofficial Transcripts*
  • Two Letters of Recommendation

 Please check specific job postings for any other supplemental materials that may be required for the posting. 

* Transcripts are required for all faculty positions. This is how Human Resources determine if an applicant meets the minimum qualifications. If transcripts are not submitted by the deadline date of a job posting, the applicant will be disqualified.

 For adjunct postings, if transcripts are not submitted at the time of completing the online application, your application will remain in an ‘inactive’ status until we receive your transcripts.

 What needs to be submitted for a Classified application to be considered complete? 

  • An online LRCCD application
  • Typing certificate (for postings that require a typing certificate)

Job postings will state whether or not a typing certificate is required.

 Optional Attachments:

  • Resume
  • Letter of Interest
  • Unofficial Transcripts
  • Two Letters of Recommendation

 It is recommended that whenever possible the optional attachments be included with the classified online application.

What needs to be submitted for an Administrative application to be considered complete?

  • An online LRCCD application
  • Resume
  • Letter of Interest
  • Unofficial Transcripts*
  • Two Letters of Recommendation

 Please check with specific job posting for any other supplemental materials that may be required for the specific job posting. 

* Transcripts are required for all Administrative positions. This is how Human Resources determine if an applicant meets the minimum qualifications. If transcripts are not submitted by the deadline date of a job posting, the applicant will be disqualified

 I would like to update my online application; could you tell me how I can go about updating it?

Important Note: Unfortunately, any updates that are made to your online application will not be automatically updated to any postings that you have previously applied to. Any information that is updated can only be used for future postings that you apply for.

If you need to update your application please do the following:

1.   Click on “Manage Applications” once you log in with your user name and password.

2.   Click on “Edit Application” this will take you to the beginning of your application.

3.   Edit any information that needs to be updated. Be sure to click “Save and Continue to Next” to ensure that the updates are being saved.

4.   Follow through the whole application until you get to the very last page. Certify your application and save it. This concludes the updating process.

If you have applied for a particular posting and need to change your personal contact information, please contact the Human Resources office at (916) 568-3112 and Human Resources will make this change for you.  Please note that Human Resources cannot change any questions that the applicant has answered on the application.

Human Resources will automatically update ADJUNCT applications if updates are made.

Can I save my online application before I finish completing it?

Yes, however you must first complete all of the required fields notated with a red asterisk (*) on the current page before the application can be saved.  If you run into a time crunch and cannot finish the entire application, you may complete just the required fields on the page and come back later to finish the application and apply for a specific posting.

Be sure that when you reach the last page of the application, you click "Save Application”.  You may return later and edit the application before applying your application to a specific posting.
NOTE: You must remember your username and password to log back in to review the status of your application.

The applicant site will automatically time out if you leave your computer idle for more than 60 minutes.  If you cancel the prompt on the screen notifying you that the time is up, the timer will begin again for another 60 minutes.  If you do not have all of the required information, please be sure to save your current application and return to your online application to complete the rest of the information for your application.

If you exit the employment site before saving your employment application, your data will NOT be saved and you will need to re-enter your application in its entirety.

How does the application process work?

This is how it works:

·     Applicants must complete and submit an application online.  All required documents need to be attached the online application or submitted to Human Resources to attach by the deadline date.  All postings are removed from our website at 12:00 am (midnight) the day the posting closes.

·     Once submitted all applications will be screened for minimum qualifications at the office of Human Resources.

·     Those applications that meet the minimum qualifications will then be submitted to the hiring committee for review. This process takes approximately 6-8 weeks from the closing date of a posting.

·     Those qualified applicants who are to be interviewed will be contacted by a Human Resources/District representative. You may log in to our site with your user name and password at any time during this process to check your status.

NOTE: Possession of the minimum qualifications for a position does not ensure an interview.

*The recruitment for Adjunct Faculty and Classified Temporary positions is different than other position types.  Both position types accept applications for a POOL of qualified candidates.  Applicants are hired based on need and on temporary assignment availability.

How can I check the status of my application?

Using the online applicant site, you can log in at any time using your username and password.  You may check your status by clicking on the “Application Status” option and view your current status under the ‘Status’ column.

How long is my application available to use again?

If you complete an online application but do NOT apply your application to any job openings for a full year, you will have to re-enter your application before you can apply again.  You will be able to make changes to your saved application prior to applying for a specific job opening.

How long does it take to complete the online application?

The time it takes depends on several factors, including the amount of work experience and education you have to enter, how fast you can type, etc.  You should allow 20-40 minutes for the total process.  However, you can expedite the process by collecting important information about previous work experience, education, certifications, etc. BEFORE you start creating your application.

If you find you are missing a piece of information requested on the application, you may be able to skip the field and go back later to complete it.  If you decide to do this, it is important that you return and complete the missing information BEFORE you apply for a specific job posting.  The information on your application form when you apply will be used to evaluate your qualifications for the job posting for which you apply.  Please ensure it is accurate, complete and contains all requested information.

Please be advised that if the application is incomplete or information is missing, you may be disqualified.

I was logged out/lost my application/didn’t finish applying, what do I do?

The most likely reason you were logged out is that the Internet connection between your computer and our servers was lost at some point during the application process.  Another possibility is that for security reasons, the system automatically logs you out if you do not move within pages at least once within a 60-minute timeframe.  The system requires that you click “Save” in order to save your application up to the point you have complete it.  You can click “Save” at any point(s) of filling out your application.  In order to apply to a position with your application, the system requires that you click "Save" on the final page of the application (which contains the Certification Statement).

To recover the portion of the application you have started please follow the following steps:

1.   Log in to the employment site with your username and password.

2.   Click the “Manage Applications” link on the far left hand side of the screen.

3.   From the “Manage Applications” page you can edit and view your application.

4.   If you do not have an application to view/edit you can create an application from this page by clicking “Create Application”.

If you need further assistance, please do not hesitate to contact the Human Resources office at (916) 568-3112 or by e-mailing hr@losrios.edu.

I can’t remember my password.

The system may be having trouble with the password you are entering.  The system is case-sensitive and will not log you in if capitalization or spacing is different then the password that you first originated.

If you are still having trouble please try the following:

  1. From the website, click the "Login" link on the left, and then click "I Forgot My Password" (below the boxes where you enter your user name and password).
  2. At the prompt, enter your User Name.
  3. The system will ask you the password retrieval question that you entered when you originally created your account.  Respond with the answer you selected when you created your account (the answer is case-sensitive).
  4. The system will reset your password to be the same as your User Name.
  5. Enter your User Name and new password (also your User Name) in the login boxes. You will immediately have to change your password once you have logged in.

This should enable you to log in, view your application and apply to postings online. If you need further assistance, please do not hesitate to contact the Human Resources office at (916) 568-3112 or by e-mailing hr@losrios.edu.

How do I print a copy of my complete online application?

  •       If you have not yet submitted your application, on the last page of your online application, you will have the opportunity to Preview your completed application. When your application opens in a new browser window with the printable version of the application, using the tool bar at the top of your computer screen, click on File/Print and follow the prompts on the screen to print.

  • ·     If you have submitted your application, click on the “Manage Applications” link and then click view application you may then click on File/Print and then follow the prompts on the screen to print.

  •       Click the “Close Window” link in that new window to return to the online employment site. 

If you need further assistance, please do not hesitate to contact the Human Resources office at (916) 568-3112 or by hr@losrios.edu.

Why aren’t all the jobs listed on the site?

Only current job openings are posted.  We only accept applications during the period that the posting is opened and require applicants to have their applications and additional materials submitted before the job closes.

Adjunct faculty postings are opened year around.  Applicants can apply to adjunct postings at anytime.

Human Resources may post new postings (M-F); therefore it is encouraged to check back to our site for new job openings.

I missed the deadline - can I still apply?

We only accept applications during the time a job is open.  Once a job has closed we do not accept any applications.

 Can I apply for a posting by sending my resume?

We do not accept resumes as an application for a job posting.  An LRCCD application has to be completed and submitted to the job posting (and any other required materials need to be attached or submitted) in order for an applicant to be considered.

Can someone help me complete the online application?

Human Resources staff members are available to help applicants get started and to answer questions about the online site for applicants.  You may visit the Human Resources Department at 1919 Spanos Court, Sacramento CA 95825, 7:30 a.m. – 5:00 p.m., Monday-Friday (closed holiday – call for confirm open days), or by phone at (916) 568-3112. 

Attachments:

Can I attach my resume online? How?

You may attach a resume; cover letter, unofficial transcripts, and any other required document after you apply for a posting.  Electronic documents in Word or PDF format can be attached on the attachment page of the application.  (This page will only show up once you have applied for a posting.)

After completing the online application and applying it to the posting, you will come to the “Attach Documents” screen that allows you to do one of two things:

1.      Attach resume, cover letter, unofficial transcripts and references, etc., as applicable; OR,

2.      Copy and paste or type in resume or cover letter information.

*It is important to read all of the instructions on the Attach Documents screen carefully to ensure you submit ALL of the attachments required for the posting.  The attachment requirements may vary depending upon the position type.

  • What are some limitations I may face while trying to attach documents to my online application?
     

  • File size: remember that file size is limited to 2 MB.  If you come across this problem, there are a few things you can do.  One is to scan documents at a lower resolution that keeps the quality of the documents and permits lower space.  Another is to eliminate graphics. 

  • PDF: documents need to be scanned into a PDF document (remember to keep scanning program parameters low as to not go over the 2 MB).

  • If still having problems, separate documents and send as two different attachments.

What if I don't have my required document attachments in an electronic format/am unable to attach the documents to my online application and/or have already submitted my application and now want to attach a document? What do I do?

We understand that you may NOT have all of your required documents available in an electronic format nor have them all available when you submit your application.  You may send your required documents via fax to (916) 218-6297 (please click here to fill out and print the necessary fax cover sheet).  A final option, if faxing is not possible, is to mail or drop off, before the final deadline date of the posting, the required document(s) to:

Los Rios Community College District
Attn: Human Resource Office
1919 Spanos Court
Sacramento, CA 95825

If you choose to mail your documents please use the fax cover sheet above and mail it along with your documents.  NOTE: All submitted materials will become the property of the Los Rios Community College District, and will not be returned to the applicant.

*Once received, Human Resources will scan your documents into a PDF format and will attach the electronic files to your applicable online application.  At that time, you may login to the Employment site to review and confirm the document attachments. Please allow up to 5 days for documents to be attached.

Can I use my attachments that I have attached to a previous posting for future postings that I apply for?

Yes once your documents are scanned in and attached to a posting you may use those documents again for a future posting.

Follow this process:

1.   Apply to a posting (You may refer to Question: How do I apply for a job online? Or Can I apply for more then one job at a time?)

2.   Answer any supplemental questions.

3.   This will take you to the ‘Attach Documents’ screen.

4.   Click the ‘Attach’ button beside the document you have previously attached a document for.

5.   A browse bar will show up with the title ‘Attach a previously saved document’, you can view the attachment to verify or if you have attached more then one document under that attachment it will give you the option of attaching any of the previously saved documents.

6.   Click ‘Attach’ to attach the document.

7.   Confirm attachment.

8.   Proceed the same, if you would like to attach any previously saved documents.

9.   Once you finished attaching, click ‘Finished Attaching’.

10. Confirm, then you will receive a Confirmation Number, you then finished applying.

Technical Questions:

I am having a technical problem with my computer that is stopping me from completing the application or applying for a job. What can I do?

Be sure you are using either Internet Explorer 5.5 or higher, or Netscape 4.79 or higher (with the exception of Netscape 7.0).  Also, under your browser internet options, you need to have cookies and JavaScript "enabled”.  If you are still having technical difficulties, you may e-mail us with the specific problem and someone from Human Resources will assist you.

I am having a problem using the Back button to get to a prior page. It keeps returning me to the same page, what do I do?

The site only responds to the buttons within the site, please use the navigation buttons within the site.  Most navigation buttons are at the top and bottom of the pages.

Why isn’t my bookmark valid when I come back to the site?

You may have bookmarked a page that you normally access after logging in.  We require that all visitors to the site enter through the main entry page to ensure that everyone's information is stored correctly, so you will need to bookmark the main login page for our site. 

Why does the site require cookies?

Cookies are required for our site to be able to manage where a person is in the site.  We do not capture any personal or computer information in those cookies.  If you are still concerned, you are welcome to delete the cookies once you have completed the application process.

I’m having trouble viewing the converted PDF documents.

The reason you might be having problems viewing your PDF documents is the way your Adobe Acrobat Reader is set up.  To adjust your Adobe Settings:

  1. Close all browser windows.
     
  2. Open Adobe Acrobat (must 5.0 or greater).
     
  3. If Adobe is version 5.x, do the following.  For version 6.x, go to step 4.
  1. Choose Edit-Preferences-General.
  2. Select Options on the left.
  3. Uncheck "Display PDF in Browser".
  1. If Adobe is version 6.x, do the following:
  1. Choose Edit-Preferences.
  2. Select Internet on the left.
  3. Uncheck "Display PDF in Browser".
  1. Close Adobe Acrobat
     
  2. Open a new browser window, log into the Employment site, and give it another try.

If you are using a Mac, an Apple program called PDFViewer is the default PDF viewer. If you open the file in PDFViewer, save it to your desktop, and open it in Adobe, it will be readable.  For the long-term, you will need to change your default PDF viewer to Adobe in order to view things properly.

If you need further assistance, please do not hesitate to contact the Human Resources office at (916) 568-3112 or by hr@losrios.edu.

Who will see my application if I use the online applicant site?

Your online application information is located on a secure web server and will only be available to the Human Resources Department and the applicable hiring committee for the specific job opening in which you apply.  Your voluntary confidential demographic information is only available to Human Resources and will be used for EEO (Equal Employment Opportunity) reporting purposes only.  Security of your personal information is provided in two (2) different ways:

1.    The applicant site is password protected.  When creating a new online application, you will be prompted to provide a personal user name and password.  This information will grant you access to view and edit your application.

2.    The jobs.losrios.edu domain name also holds a SSL (Secure Socket Layer) Certificate by Thawtehttp://www.thawte.com.  This SSL certificate ensures that our registered domain name holds a secure socket layer of encryption.  The SSL ensures that your personal data is submitted to the correct secure server and that your data is encrypted when sent over the internet.